Warranty Policy
Every repair at T&G Repairs comes with a 90-day warranty on parts and workmanship.
Last updated: September 2026
We stand behind every repair we carry out. Our 90-day warranty gives you peace of mind that if something goes wrong with the repaired component during normal use, we'll put it right - free of charge.
At a glance
- Replacement part developing a fault during normal use
- Display flickering or abnormal lines on a replacement screen
- Touch functionality failing due to a fault with the replacement screen
- Faults caused by the installation or workmanship of the original repair
- Cracked or physically damaged screens
- Drops, impacts or accidental damage
- Liquid or moisture damage
- Scratches, dents or cosmetic damage
- Bent or damaged devices
- Damage caused by misuse or improper handling
- Damage caused by a subsequent repair or modification by another person or company
90-Day Repair Warranty
Repairs carried out by T&G Repairs are covered by a 90-day repair warranty from the date the repair is completed. If a replacement part supplied by T&G Repairs develops a fault, or there is a problem caused by the workmanship of the repair, we will inspect the device and, where the fault is covered by this warranty, repair or replace the affected part at no additional charge.
Warranty Example
If T&G Repairs replaces your screen and the replacement screen later develops a fault during normal use, this may be covered. If the phone is dropped after the repair and the replacement screen cracks, the accidental damage would not be covered. All warranty claims are subject to inspection to determine whether the issue is related to the replacement part or the original repair.
How to Make a Claim
To make a warranty claim, bring your device back to our Selly Oak shop with your original receipt or proof of repair. Our technicians will assess the device and, if the fault falls within the warranty terms, carry out the repair free of charge. Warranty claims must be made within 90 days of the original repair date.
Your Statutory Rights
This 90-day repair warranty is provided in addition to your legal rights as a consumer and does not affect your statutory rights.